frequently asked questions

about funeral and memorial services

Can a pre-arrangement agreement be cancelled? Is my money protected?

Yes, you can cancel a funeral pre-arrangement if desired. The Act Respecting Arrangements for Funeral Services and Sepultures provides guidelines on revoking an agreement. When you invest in a funeral pre-arrangement, your funds are placed in a trust, ensuring that the funeral home can only access the money upon your death.

Why should I pre-plan my funeral arrangements or those of someone I love?

We have various motivations for choosing funeral pre-arrangements, from practical and financial reasons, such as a nursing home’s requirements, to complex emotional factors. Here are a few examples of reasons that you may find relatable:

  • Although I have included my final wishes in my will, I know that wills are typically reviewed after the funeral services, so I want to ensure that my wishes are respected.
  • Considering that my children may not always see eye to eye, pre-arranging everything and addressing major decisions can reduce the potential for disagreements.
  • I want to spare my loved ones from the financial burden of planning my funeral. Taking care of all the necessary arrangements in advance will alleviate their worries.
  • I’ve heard that funeral costs tend to increase over time. By pre-planning, I can lock in today’s rates and make sound financial sense.
  • Having experienced the difficulties of arranging a family member’s funeral after their passing, I understand the immense pressure and second-guessing involved. I worry about the responsibilities that will fall on my children upon my death. By pre-arranging my funeral, I can lighten my children’s load and alleviate some of the difficult decisions they would have to make.
  • I want my family to know they only need to make a simple phone call when I pass away. I want to ease the burden of decision-making during a challenging time.
If I choose cremation, what are the reasons for selecting a columbarium or cemetery to place my remains instead of scattering them in the sea or another location of my choice?

The decision you make holds significant meaning for your entire family. For example, opting to scatter your cremated remains onto the ground or water can present challenges and emotional difficulties for your loved ones to navigate. Another challenge arises when the remains are disposed of in an anonymous, unmarked, or public location. In the future, there may be restricted access to the area, undeveloped land could be developed, or other conditions may arise that make it challenging for your loved ones to visit the site and remember you. On the other hand, choosing to have your remains placed, interred, or scattered within a cemetery’s grounds ensures that future generations will have a dedicated place to visit and remember you. Some cemeteries allow the placement of a memorial on their grounds, even if the remains are scattered elsewhere, providing a maintained and preserved space for your loved ones to visit. We understand the importance of considering the long-term implications of such choices and are here to provide guidance and support during this decision-making process.

Is embalming necessary for cremation?

No, the decision ultimately rests with you. Various factors can influence the choice, including whether the family has opted for a service that involves a public viewing with an open casket or if there is a desire to enhance the deceased’s appearance for a private family viewing. Other factors may include transporting the body by air or rail or the time before the cremation occurs.

Can you accommodate religious or cultural customs?

Yes, we have experience in accommodating religious and cultural customs. We value and respect diverse traditions, and our services can be customized to meet the specific requirements of different religions and cultures. We will work closely with you and your family to meet your religious or cultural needs during the funeral or memorial service.

What distinguishes a funeral home from a funeral home complex?

A typical funeral home primarily has a viewing room, suitable for when the funeral service occurs in a separate venue like a church. In contrast, a funeral home complex is a larger facility that offers comprehensive funeral services, including a visitation room, chapel, and reception room. A funeral complex provides the convenience of having all aspects of the funeral ceremony in one location, eliminating the need to move to different venues.

Can you help me with the selection of caskets, urns, or other funeral products?

Yes, our dedicated team is knowledgeable about the various options available. They can guide you through the process of choosing the right casket or urn that suits your preferences, budget, and any specific requirements you may have. They can provide information on different materials, designs, and customization options to help you make an informed decision.

During your funeral planning meeting, the funeral director will gather the required information to complete a Declaration of Death for the Quebec government. Additionally, the funeral director can assist with drafting, translating, and submitting a newspaper notice. They will handle communications with the cemetery, clergy, church, florist, and others involved in the service. Please ensure you have all the necessary legal documents, health insurance card, and relevant information prepared before the meeting.

Can you facilitate an opportunity for an open casket viewing or visitation?

Yes, we can facilitate an opportunity for an open casket viewing or visitation. Our facility has dedicated visitation rooms designed to provide a peaceful and warm environment for families and friends to gather and pay their respects. These rooms are respectfully intended to accommodate the viewing of the body or the urn and display photos and significant objects that hold meaning to the deceased. We aim to create a space where you can find comfort and solace while honouring the memory of your loved one.

My family and I are not very religious. Do you offer atheist ceremonies?

Yes, we understand that not all families have religious affiliations. We can provide ceremonies that accommodate diverse beliefs, including non-religious ceremonies. Our funeral professionals can help you create a personalized and meaningful ceremony that reflects your values and pay tribute to your loved one without a religious component. Our team is dedicated to serving your family with discretion and professionalism.

More questions?

Request information

Our team of experienced counsellors is dedicated to offering steadfast support and attending to all your inquiries and worries. If you are looking for complete funeral and memorial services in a bright and modern setting, where each burial site receives meticulous and everlasting care from our devoted professionals, we encourage you to complete the form below. Our team will promptly contact you to provide further assistance.

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